Guilherme Atendente
- Total activity 4
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 2
Articles
Recent activity by Guilherme Atendente-
Using Suggested Answers in Tickets
1. Submit a suggested response without changes Review the text of the suggested answer in the edit box. Check the banner above the edit box to identify the source: Macro: the text is exactly the ...
-
How to Create Groups on the Zendesk Platform
📑 What are groups on Zendesk? Groups in Zendesk are sets of agents that share responsibilities for servicing tickets. They help organize the workflow, assigning tickets to the correct teams, such a...